Frequently Asked Questions

Why am I getting a error in Showbiz saying cature failed error?
Last Updated 7 years ago

If you get a capture failed error in Showbiz it may mean the video format is set to PAL_D. If this is the case change simply change the setting from PAL_D to NTSC_M and this will resolve the issue.

There is a button for "Device Settings", click on this button and a new window will pop out. There should be a minimum of 2 tabs. The one we want is "Video Decoder".

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6) On this tab, there is a setting for "Video Standard" - It must be set for NTSC_M for north America. You may need to Scroll up in the list to find the correct option.

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After all is set correctly, you should be able to view and record your video simultaneously.

Simply click on the red Record button to start the recording, and the green Stop button to stop it.

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