Welcome to Diamond Multimedia Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please allow 24 to 48 hours to view and process submitted tickets. Please note that is only necessary to submit one ticket for each issue. Submitting multiple tickets for the same issue decreases our response times. Our normal business hours are from 8 AM to 4:30 PM Monday thru Friday Pacific Standard Time.